tunai Legal Notice

We at tunai operate an online entertainment platform available only in jurisdictions where local law permits online wagering. This legal notice sets out the terms of service availability, user responsibility, and our operational commitments. We do not offer our services in regions where online gaming is prohibited by applicable regulation, and we comply with all jurisdictional restrictions that apply to our platform.

Access to tunai is subject to verification that you are a legal resident of a jurisdiction where our services are permitted. Your use of our platform constitutes acceptance of this legal notice and our full Terms and Conditions. If you are unsure whether tunai is available in your jurisdiction, we encourage you to review your local laws or contact our support team before creating an account.

This page outlines our jurisdiction-restricted access policy, user eligibility requirements, and our commitment to lawful operation.

Service Availability and Jurisdiction Restrictions

tunai services are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited by statute or regulation. Users are entirely responsible for verifying that access and use of tunai comply with the laws of their own jurisdiction. If you access tunai from a jurisdiction where our services are not legally permitted, we reserve the right to suspend or terminate your account immediately.

Our geographic restrictions are enforced through account verification. When you create a tunai account, we may request proof of residence or location. During account review, if we determine that you are accessing tunai from a prohibited jurisdiction, we will suspend your account and return any balance to your original payment method. This enforcement protects both you and tunai from legal exposure.

Account Eligibility on tunai

To use tunai, you must be a legal adult (at least eighteen years of age or the age of majority in your jurisdiction, whichever is higher) and a legal resident of a jurisdiction where our services are permitted. You must provide accurate, current, and complete information during account registration and KYC verification. False or misleading information may result in account suspension or permanent closure.

You may not create tunai accounts on behalf of others, use multiple accounts to circumvent restrictions, or access our platform through VPN or proxy services designed to mask your location. Such actions violate our terms and may result in account termination and forfeiture of balance.

Our tunai Operational Commitments

We operate tunai with transparency and adherence to applicable laws. We maintain records of all transactions, game outcomes, and account activities for verification and compliance purposes. We cooperate with lawful regulatory requests and provide information to authorities as required by law. We do not assist users in circumventing local gambling laws, and we do not market our services in jurisdictions where online wagering is prohibited.

Our platform accepts payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. We do not process payments from users in prohibited jurisdictions. If a payment is received from a restricted location, we will return it to the payment method used and close the associated account.

Data Protection and Privacy on tunai

tunai collects personal data—name, email, identification documents, payment method details, and account activity—to provide our services, verify account eligibility, prevent fraud, and comply with law. Our Privacy Policy (linked in the footer) outlines how we collect, store, encrypt, and protect your data. We use industry-standard SSL encryption and secure storage practices. We do not share your data with third parties except where required by law or to process payments and withdrawals.

Your KYC documents are encrypted and stored securely. We retain them for the duration of your account and as required by applicable record-keeping laws. We never sell or market your personal information. If you request account closure or data deletion, we will comply with applicable data-protection regulations while maintaining records required for legal and financial compliance.

Limitation of Liability

tunai provides our platform "as is" without warranty of uninterrupted service, accuracy, or fitness for any particular purpose. We are not liable for damages resulting from your use or inability to use our platform, including loss of balance, service interruptions, or unauthorized account access. Your sole recourse for service issues is account reinstatement or balance correction if we confirm a system error on our side.

By using tunai, you assume all risk associated with online entertainment. We are not responsible for consequences of your use of our platform or for any losses you may incur. If you have a dispute about an outcome, transaction, or account action, contact our support team. We will investigate and respond according to our standard procedures.

Contact for Legal Inquiries

If you have legal questions, disputes, or concerns about tunai's compliance with applicable law, contact our support team through the platform or via the email listed in our contact information. We will respond to lawful inquiries during business hours. For regulatory authorities or government agencies, we maintain a dedicated compliance contact and will cooperate with official requests in accordance with applicable law.

Summary

tunai operates under jurisdiction-restricted access. Our services are available only where applicable law permits online wagering. By creating a tunai account, you confirm that you are a legal adult in a permitted jurisdiction and that your use of our platform complies with local law. We verify account eligibility through KYC procedures and reserve the right to suspend or terminate any account that violates our legal requirements.

For questions about service availability in your region, account eligibility, or any legal matters, contact our support team during business hours. We will provide assistance in determining whether tunai is available to you and help clarify any concerns about our platform's legal status in your jurisdiction. Your responsibility for legal compliance is fundamental to your use of tunai—we encourage you to verify your jurisdiction's regulations before accessing our services.